Have you ever needed to help a friend with there computer problems, but they live across town or in another country? If so I have the program for you; Team Viewer. This program is free for personal use and allows you to control a remote computer from your computer as though you were sitting in front of it! To use it you need to download the software to your computer and to the remote computer the software will provide a user id number and a random password. If this is something that would be helpful to you download the software here: Team Viewer